Raising Healthcare Standards

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Patient Focus and Public Involvement (PFPI)

The Patient Focus and Public Involvement [PFPI] Framework document follows on from the first framework that was used to build our PFPI foundations over the last three years. Our approach to PFPI remains the same - to ensure that our partnership working with patients and members of the public helps us to:

  • improve the quality of health services in Scotland by ensuring that these are sensitive to the needs and preferences of patients
  • promote openness and transparency by enabling the public to review the quality of the NHS and be involved in our processes
  • learn from the experiences of patients and carers and gain an improved understanding of their needs and preferences, and
  • focus our work on patients and encourage public accountability by providing an essential complement to the expertise from health professionals and information from scientific literature and research.

A copy of the framework, covering the period 2006-09, can be downloaded by clicking on the link below:

Link opens in new windowPatient Focus and Public Involvement Framework (PDF, 339K, 49secs)

To request a paper copy, click here to contact the Public Involvement Unit.